Soft Glam Makeup

Cancellation Policy

Late fees are $15 USD. After 15 minutes, your appointment will occur a late fee. After 20 minutes, your appointment will be cancelled and you will be asked to reschedule. If the client communicates with the service provider in a timely manner, a time extension may be granted if the schedule allows. If the schedule does not allow, the client agrees to follow policy orders and to reschedule their appointment within 24 hours or they will be charged a no-call/no-show fee which is 100% of the remaining balance. No-call/no-shows will not be tolerated. If it is verified that you were a no-call/no-show, 100% remaining service balance will be charged to the card on file. If the client is willing to cooperate with this policy and understands and follows all terms and conditions, a second grace period will be permitted to waive the 100% remaining balance fee and allow the client to book again a second time after a new deposit has been submitted. If the client rebooks or books manually, verbally or through the general booking site after their appointment they fully agree and understand all written policies which will still apply. Once an appointment cancellation has been confirmed on the administrative end, the client will be responsible for cancellation fees.

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